We’re here to help and make sure you have the best shopping experience possible so if we can help you or if you have any queries, please don’t hesitate to get in touch. Whether you have questions, wishes, criticisms or any comments, please send them our way. We strive to always get better so your comments are invaluable to us. We can help with:
- Size and fit advice
- Detailed product information
- Delivery questions
- Exchange and return queries
- Placing orders
… and we’ll do our best to help you with anything else, too. Our customer care team is available from Monday to Friday, 8am to 5pm. We look forward to hearing from you.
If you’re in need of outfit tips, ideas for occasion dressing or simply after some style advice, our resident stylist, Elnaz, is here to help. Simply email your queries to email@example.com.
Our stylist can help with:
- Which pieces to combine to complement each other
- How to wear your latest purchase
- Finding the perfect look for a special occasion
- What to wear to flatter your shape
Along with any other style related questions you may have.
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Customer Support UK (freephone): 08000 32 8040
Customer Support English: +49 (0)241 519 684 82
Customer Support German: +49 (0)241 519 684 80
Fax: +49 (0)241 900 5337 20
Jülicher Str. 344
Warehouse for shipping and returns:
Neue Straße 19