Once a client has booked their appointment, it’s time for a one-to-one styling session with one of Smart Works’ network of more than 150 volunteer stylists.
In this session, the stylists ask what the client wants to wear, rather than imposing their tastes on them. Whether it’s skirts or trousers, flat shoes or heels, the stylist will balance what the client is looking for with what’s right for the job interview. The stylists also take into account the needs of women from different religious groups and find an outfit the client is comfortable with.
The clothes come from a variety of places: a lot are new stock donated by retailers (hey, like us!) but some is nearly-new, passed on to Smart Works by generous individuals. Smart Works relies on a steady flow of clothes coming in, because clients get to keep their interview clothes forever.
The stylist curates a rail of clothes they hope the client will love, and the client is encouraged to give honest feedback based on the styles selected for them. Smart Works are used to working to last-minute timescales when a client’s job interview comes up, even down to quickly sewing up too-long trouser legs right before an interview. They can handle anything.
At the end of the styling session, the client gets a full outfit, down to shoes, a bag, any jewellery to tie it all together, and they get to keep it all.