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Free Returns

We regret that you are not satisfied with your purchase. We would like to make the return process as comfortable and uncomplicated as possible. After receipt of your purchase you have up to 14 days to return your order (without prejudice to your statutory right to cancel).

Free Returns - 14 days return

We regret that you are not satisfied with your purchase. We would like to make the return process as comfortable and uncomplicated as possible. After receipt of your purchase you have up to 14 days to return your order (without prejudice to your statutory right to cancel).

About our 14 day return policy

We want you to be completely happy with your navabi purchases. If you have received an item and you feel it's not quite for you, you can send it back free of charge within 14 days of the delivery date. Please note the item needs to be returned in its original condition. (Of course, items worn purely to see if they fit are not considered worn.)

More information can be found in our Terms & Conditions.

Item damaged or defective upon arrival or within 14 days?

If you receive a damaged or defective product, please let us know immediately. We will then provide instructions regarding the return process.

Return Instructions

For return instructions and a label, please contact Customer Service.

Please do not combine returns of different orders in one return. Each order needs to be returned individually. Please make sure you keep the proof of postage until the returns have been booked.

As we offer free returns, please always use the included label.