We regret that you are not satisfied with your purchase. We would like to make the return process as comfortable
and uncomplicated as possible. After receipt of your purchase you have up to 90 days to return your order
(without prejudice to your statutory right to cancel).
Please fill out the packing slip.
Place the packing slip (or a copy) in the parcel, so the warehouse can assign the order to your
Please remove/black out any old labels and barcodes before you attach the return label to the
parcel and take it to your local Post Office.
Please do not combine returns of different orders in one return. Each order needs to be returned
individually. Please make sure you keep the proof of postage until the returns have been booked.
As we offer free returns, please always use the included label.
If the return label was missing, please find below an alternative
Printing a return label
Please click on the following link to print your free return label. Enter your address
information to ship the parcel back to us (our address will be added automatically).