- 08000 32 8040 (freephone)
Free returns for the UK
We regret that you are not satisfied with your purchase and would like to make the return process as comfortable and uncomplicated as possible. After receipt of your purchase you have up to 14 days to return your order. Put the invoice and the delivery note (or a copy of it) with the item in your shipping bag or a box.
Please note: If your label has a Hermes logo, it has to be dropped off at a Hermes parcel shop. Alternatvly you can create a new label via the link below and take it to the post office.
We offer free returns from the UK and a returns label should be included in your parcel. If not, please see below for instructions:
PRINT YOUR FREE RETURN DHL LABEL FOR THE POST OFFICE
Please click on the following link to print your free DHL return label. Enter your address data to ship the parcel back to us. Please enclose the label onto the parcel and bring it to your local Post Office.
If a label was included in the parcel, please use that.
Neue Strasse 19