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Free return - 90 day return policy for the UK
After receipt of your purchase you have up to 90 days to return your order (without prejudice to your statutory right to cancel).
About our 90 day return policy
We want you to be completely happy with your navabi purchases. If you have received an item and you feel it’s not quite for you, you can send it back free of charge within 90 days of the delivery date. Please note the item needs to be returned in its orginial condition. (Of course, items worn purely to see if they fit are not considered worn.)
More information can be found in our Terms & Conditions.
Item damaged or defective upon arrivial or within 90 days?
If you receive a damaged or defective product, please let us know immediately. We will then provide instructions regarding the return process.
We offer free returns from the UK and a return label should be included in your parcel. Put the the packing slip (or a copy of it) with the item(s) in your shipping bag or box. If no return label was included, please see below for instructions.PRINT YOUR FREE RETURN DHL LABEL FOR THE POST OFFICE
Please click on the following link to print your free DHL return label. Enter your address data to ship the parcel back to us. Our address will be entered automatically- Please enclose the label onto the parcel and bring it to your local Post Office.» Label
If a label was included, please use that.
Neue Strasse 19